Motorhome Handover Process


If you’ve purchased a motorhome or campervan from us, you’re probably curious about what happens when you come to collect it. With this in mind, we’ve created a useful step-by-step guide to the motorhome handover process – packed with handy information and details of what you should expect on handover day.

Read on to find out what the motorhome handover process entails and the checks and demonstrations we carry out!


  • Step 1 - We'll check that...
    Step 1 - We'll check that...
    • The heating is on
    • The lights are on
    • The water is connected
    • That there is no damage to the van
    • Any optional extras are fitted
    • The van is fully valeted
    • All carpets are down
  • Step 2 - Exterior tour
    Step 2 - Exterior tour
    • Firstly, we will give you a full demonstration as to how the exterior fittings of the motorhome work.
    • Then, we’ll walk around the entire exterior of the motorhome with you, so that you can thoroughly check the condition.
  • Step 3 - Interior tour
    Step 3 - Interior tour
    • We’ll give you a full demonstration of how the appliances inside the van work. This includes the fridge, oven and washroom facilities. 
    • Next, we’ll provide a full demonstration of the fixtures and fittings (such as blinds, windows and storage compartments) inside the van and how they work.
    • Lastly, we’ll show you how the control panels inside the van work. This includes the heating, battery and security systems.
  • Step 4 - Final Stage
    Step 4 - Final Stage
    • Before you leave, our team will ensure that you’re completely satisfied with your purchase. They’ll also check that you understand how to use and get the most from your new motorhome.
    • We’ll then run through some final pieces of paperwork. Once this is completed, you’re free to hit the road!
    • Lastly, we’ll make a follow-up call to you afterwards to check how you’re getting on.
Why Choose

Tamar Caravan Centre

  • Easy Drop Off
    With a large parking area boasting easy access for dropping off or collecting your caravan and a comfy and well-appointed waiting area, we’ve made it as simple as possible to get your caravan serviced with us!
  • Latest Equipment & Tools
    We’ve invested in the latest testing equipment to help the team with diagnostic works when servicing caravans, so we can detect any hidden dangers and remedy them immediately to make your caravan safe for use.
  • Experienced Team
    Our caravan service centre is staffed by an experienced team of engineers who undertake regular manufacturer and industry training in order to remain up to date with the ever-changing technologies used in the industry.
  • Modern 8 Bay Workshop
    Our caravan workshop is NCC approved and run in accordance with the AWS code of practice, so you can guarantee that the caravan service you book with us is carried out to a high standard.
  • Swift Approved Dealership
    We’re an award-winning, Swift Approved Dealership and as such, have direct access to the Swift Connect customer service system. This enables us to order and fit approved parts and product upgrades, carry out Swift servicing and deal with warranty repairs.
  • AWS Approved
    Tamar Caravan Centre are an AWS (Approved Workshop Scheme) workshop, which means that our motorhome and caravan servicing is approved by the majority of manufacturers (regardless of whether we’re a retailer or agent of the brand).

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