Collect your caravan

  • Collect your caravan

Are you curious about what our caravan handover process involves? Want to know what to expect when you come to collect your new or used caravan?

Read through our useful caravan handover process guide to learn more about the kind of checks and demonstrations you can expect!


  • Step 1
    Step 1

    We check that

    • the heating is on
    • the lights are on
    • the water is connected
    • that there is no damage to the van
    • any optional extras are fitted
    • the van is fully valeted
    • all carpets are down
  • Step 2
    Step 2

    Tour of the exterior

    • We give you a full demonstration as to how the exterior fittings of the van work
    • We walk around the entire exterior of the caravan with you so that you can thoroughly check the condition.
  • Step 3
    Step 3

    Tour of the interior

    • We give you a full demonstration as to how the appliances inside the van work (e.g. hob, fridge, oven etc).
    • A full demonstration as to how the fixtures and fittings inside the van work (e.g. beds, blinds etc).
    • We show you how the control panels inside the van work (e.g. heating, lighting, command etc).
  • Step 4
    Step 4

    The final stage

    • We ensure that you’re completely satisfied and understand everything about how to use and get the most from your new caravan.
    • We run through some final pieces of paperwork
    • We’ll make a follow-up call to you afterwards to check how you’re getting on.
Why Choose

Tamar Caravan Centre

  • Easy Drop Off
    With a large parking area boasting easy access for dropping off or collecting your caravan and a comfy and well-appointed waiting area, we’ve made it as simple as possible to get your caravan serviced with us!
  • Latest Equipment & Tools
    We’ve invested in the latest testing equipment to help the team with diagnostic works when servicing caravans, so we can detect any hidden dangers and remedy them immediately to make your caravan safe for use.
  • Experienced Team
    Our caravan service centre is staffed by an experienced team of engineers who undertake regular manufacturer and industry training in order to remain up to date with the ever-changing technologies used in the industry.
  • Modern 8 Bay Workshop
    Our caravan workshop is NCC approved and run in accordance with the AWS code of practice, so you can guarantee that the caravan service you book with us is carried out to a high standard.
  • Swift Approved Dealership
    We’re an award-winning, Swift Approved Dealership and as such, have direct access to the Swift Connect customer service system. This enables us to order and fit approved parts and product upgrades, carry out Swift servicing and deal with warranty repairs.
  • AWS Approved
    Tamar Caravan Centre are an AWS (Approved Workshop Scheme) workshop, which means that our motorhome and caravan servicing is approved by the majority of manufacturers (regardless of whether we’re a retailer or agent of the brand).